Hotel Zermama Zermatt | City stay in Zermatt | Book Now

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Key details

About the Hotel

Matterstrasse 23, Zermatt, Switzerland, 3920

Steps from the Matterhorn Museum

Great

8.9

9.6

/10

4.9

4.7

Loved by Hotel Zermama Zermatt guests

Really good staff
Modern design
Comfortable bed
Amazing view

"We stayed in the Mama Suite which was perfect for a family of four, with a separate sleeping area for the kids, and two bathrooms."

Lauren C from United Kingdom

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"The set up for cheese fondue on the balcony with the very warm faux fur robes was perfect."

Lucille

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"It was across the street from the Sunnegga funicular, and about a 15-20 minute walk from the gondola terminal."

Dan U from Canada

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Rooms

Hotel Zermama offers 29 newly designed rooms, catering to various preferences. The 45 m² Mama Sweet suite features a private balcony with Matterhorn views, perfect for groups of 2-4. Each room is furnished with natural materials and carefully selected decorations, ensuring a cozy retreat after daily adventures.

Dining

The Zermama Bistro serves breakfast from 7:00 to 11:30 AM, featuring a hearty buffet and à la carte options. Guests can enjoy delicious dishes throughout the day, including fresh snacks and drinks at the bar. Specialized offerings include a fondue set for a homey dining experience.

Wellness

The Pool Position SPA includes a private whirlpool and sauna, both offering breathtaking views of the Matterhorn. Designed for relaxation after outdoor activities, this area provides essential rejuvenation and tranquility. Guests can unwind while enjoying the stunning alpine scenery.

Location

Hotel Zermama is situated just a few minutes from the Sunnegga Railway, providing easy access to skiing and hiking trails. Zermatt village center is within walking distance, allowing guests to explore shops and restaurants. The hotel's proximity to transport links simplifies travel for all.

Co-Working Space

PuraWorka, the in-house co-working space, accommodates digital nomads with high-speed Wi-Fi and flexible workstations. It offers private meeting rooms for focused discussions and collaboration. This dynamic space encourages productivity, balancing work-life integration in a picturesque setting.

Highlights

Rooms: 29 brand new rooms

Dining: Zermama Bistro for all-day good food

Wellness: Pool Position SPA with private whirlpool

Location: Minutes from Sunnegga Railway

Co-Working: PuraWorka - a stylish co-working space

Must-do experiences

Savor raclette at the iconic Restaurant Saycheese in Zermatt.
Hike to the Gornergrat for breathtaking views of the Matterhorn.
Explore the local market on Wednesdays for unique Swiss products.
Visit the Matterhorn Museum for a deep dive into Zermatt's history.
Take a scenic ride on the Glacier Paradise cable car for stunning vistas.

Location: Perfect

9.4/10Review score

See hotel location on map

Guest Emotional Experience

Away at HomeHome away!

“It was very clear that the owner wanted her guests to feel comfortable and relaxed and at home during their stay.”

williamsfamily4 from United States

Shine on SocialsInsta-worthy!

“The fake fur bear ropes are so cool to enjoy sitting out on their balcony.”

Wayne

Perfect for Finding FriendsFondue friends!

“We really enjoyed having the fondue kit they helped us to prepare it which was amazing.”

Rnoosh from Qatar

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Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

Large Twin Room Balcony

2 persons

295 sq. feet

2 Single beds

Shower

Coffee machine

room details

Twin Room Balcony Matterhorn View

2 persons

240 sq. feet

2 Single beds

Shower

Coffee machine

room details

Double Room

2 persons

185 sq. feet

2 Single beds

Shower

Coffee machine

room details

Single Room

2 persons

130 sq. feet

1 Single bed

Shower

Coffee machine

room details

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Check Dates & Room Rates

See what's available for your travel dates

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Facilities: Perfect

9.0/10Review score

General

No smoking on site
Free Wi-Fi
Safe deposit box
Concierge desk
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Locker room
Ski storage
Allergy-free rooms
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Water sports
Skiing
Hiking
Horseback riding
Cycling
Tennis court
Golf course
Archery
Sports trainer

Guest Parking

Electric kettle

Services

Paid shuttle service
Pet amenities available
Room service
Housekeeping
Ski equipment hire
Laundry
Ski pass vendor
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Fax/Photocopying

Children

Babysitting/Child services
Playpen
Children's menu

Room features

Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Dining Onsite

Zer Mama Bistro offers a delightful tapestry of flavors that blends American, Austrian, and European cuisines in a modern setting. Ideal for a variety of dietary needs, this vibrant venue caters to guests with vegan, gluten-free, and dairy-free options, ensuring every visitor finds something to savor.

Zer Mama Bistro

American, Austrian, International, European

Ambiance

Modern and inviting, perfect for gatherings from casual brunch to elegant dinners.

Key Offerings

Signature dishes that celebrate local and international flavors, alongside options for high tea and cocktail hour, with accommodation for groups of 6 to 80 people.

Reservation

Recommended for larger groups.

Breakfast, Brunch, Dinner, High Tea, and Cocktail Hour; exact hours may vary.

Hotel Zermama Zermatt Location

Matterstrasse 23, Zermatt, Switzerland, 3920

Map view

Matterstrasse 23, Zermatt, Switzerland, 3920

City landmarks

Landmark

The Matterhorn

1.3 mi

Church

Kapelle Winkelmatten "Zur Heiligen Familie"

4200 ft

Landmark

Sunnegga

1.5 mi

Landmark

Gorner Gorge

1.2 mi

Ski Area

Wolli park for beginners Sunnegga

1.2 mi

Theme Park

Forest Fun-Park Zermatt

4700 ft

Church

Kapelle Blatten "Maria Rosenkranzkonigin"

1.1 mi

Garden

Ricola Herb Garden

1.2 mi

Beach

Leisee

1.7 mi

Beach

Grunsee

2.0 mi

Ski Area

Gornergrat

3.1 mi

Garden

Dossen Glacier Garden

2.1 mi

Church

Kapelle Riffelberg "Bruder Klaus"

2.1 mi

Landmark

Grindjisee

2.1 mi

Bridge

Hangebrucke

2.1 mi

Landmark

Zmutt Glacier

2.0 mi

Nearby

Museum

Matterhorn Museum

1700 ft

Cemetery

Mountaineer's Cemetery

1700 ft

Church

St Peter's English Church

1700 ft

Bridge

Photopoint Kirchbrucke bridge

1400 ft

Church

Parish Church of St. Mauritius

1800 ft

Bahnhofstrasse

Walk of Climb

1500 ft

Hinterdorfstrasse 25

Hinterdorfstrasse

1100 ft

Stellisee 3920 Zermatt

Stellisee

1800 ft

Hohbalmen

1500 ft

Castor Mountain

1500 ft

Seilerwiesenstrasse 9

Obere Matten playground no. 1

1400 ft

Murmeli Brunnen

1100 ft

Triftbachstrasse 7

Bergfuhrerdenkmal

1400 ft

Denner Partner

1500 ft

Restaurants

Chalet da Giuseppe

100 ft

Vispastrasse 26

Snowboat

200 ft

Vispastrasse 20

Fuchs Bistro and Bakery

400 ft

Getwingstrasse 24 3920 Zermatt

L'Atelier Grandsire

500 ft

Getwingstrasse 20

National Stubli

400 ft

Matterstrasse 39 3920 Zermatt

La Barrique

400 ft

Vispastrasse 10 Hotel Perren

Restaurant Alpenroyal

1500 ft

Riedweg 96

Ristorante Vieux-Valais da Nico

1200 ft

Hofmattstrasse 16

Christiania Restaurant

1100 ft

Wiestistrasse 7

Explore Zermatt

Matterhorn Museum

6 minutes' walk

Local history museum showcasing Zermatt's mountaineering past, with engaging exhibits and artifacts.

Gorner Gorge

5 minutes' drive

Natural wonder featuring stunning rock formations and scenic hiking trails. Ideal for nature photography.

Forest Fun-Park Zermatt

17 minutes' walk

Adventure park with zip lines and rope courses, perfect for families and thrill-seekers alike.

Photopoint Kirchbrucke Bridge

5 minutes' walk

Iconic viewpoint offering breathtaking views of the Matterhorn, ideal for memorable photographs.

Hiking Trails

30 minutes' walk to Sunnegga

Experience scenic hiking trails around Sunnegga. Trail maps available at the hotel.

Spa and Wellness Centers

5 minutes' drive

Relaxation options include fragrant spas and wellness centers nearby, ideal for unwinding after hiking.

Skiing at Gornergrat

15 minutes' drive

Thrilling skiing experiences at Gornergrat, offering runs for all skill levels in stunning landscapes.

Chalet da Giuseppe

1 minute walking

Cozy ambiance serving authentic Swiss dishes with seasonal ingredients, including fondue specialties.

Zermama Bistro

1 minute walking

Casual bistro offering a variety of international dishes, perfect for a relaxed meal with family.

L'Atelier Grandsire

2 minutes walking

Fine dining experience with French cuisine and an extensive wine list, reservations recommended.

Presse Café Bar

5 minutes' walk

Lively bar with live music events and a great cocktail selection, perfect for evening relaxation.

Zermatt Unplugged

5 minutes' drive

Annual music festival featuring both local and international artists, showcasing diverse genres.

Getting around

City Centre

Zermatt4 min · 1000 ft

Airports

Sion Airport (SIR)125 min · 51.4 mi

Agno Airport (LUG)301 min · 124.7 mi

Train

Zermatt railway station5 min · 1400 ft

Train2 min · 400 ft

Bus

Bus stop18 min · 7.3 mi

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Property information and rules

Check-in

from 15:00-21:00

Check-out

from 07:00-11:00

Guest Parking

No parking available.

Internet

is available in for free.

Children & extra beds

There are no extra beds provided in a room. There are no cots provided in a room.

Pets

Pets are allowed on request.

Languages

English, German, Dutch, Portuguese

Number of floors:

Number of rooms:

Former name

Admiral

Guest Ratings & Reviews

Real Guest Experiences & Ratings

Review score

Based on 323 verified reviews

9.2/10

Perfect

94%

Recommend

Breakfast

8.7/10

Cleanliness

9.3/10

Comfort

9.5/10

Facilities

9.0/10

Free Wi-Fi

8.5/10

Location

9.4/10

Paid Wi-Fi

9.3/10

Staff

9.4/10

Value for money

8.3/10

Pros

Helpful staff

Great location

Stunning view

Cons

Broken window

Flat pillows

Improper lighting

based on 209 reviews

5/5

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

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Questions of the users

About Hotel Zermama Zermatt

Is it possible to book a room featuring a hot tub, or is the hot tub shared among guests?

12 November 2024

The Mama's Pool Position SPA provides a private whirlpool with stunning views of the Matterhorn, exclusively for the guests of that suite.

Are there any rooms available that include a hot tub?

18 December 2024

Yes, guests can explore various room options on the hotel's website that feature hot tubs. For more details, visit the official site.

Can guests expect a Matterhorn view from the deluxe suite with a jacuzzi, and is this suite located on the top floor?

25 January 2025

Yes, both the 'Pool Position' and 'Pool Position and SPA' deluxe suites are located on the top floor, with fantastic views of the Matterhorn.

Are whirlpools available for all guests, or only in specific room categories?

30 February 2025

Whirpools are available in the 'MAMA's Pool Position' and 'MAMA's Pool Position Spa' room categories.

What steps should be taken if specific spa rooms are booked out?

15 March 2025

Due to high demand for spa rooms, it may be advisable to check for availability on alternative dates or to consider booking in advance.

When booking the 'Deluxe Room with Balcony and Matterhorn View,' can guests expect a guaranteed view of both the Matterhorn and the river?

22 April 2025

Yes, this room type promises a view of the river along with the Matterhorn, ensuring a scenic stay.

Is there a shuttle service offered to and from the train station, and what's the walking distance to the city center?

28 May 2025

A complimentary shuttle service is available for guests, with the hotel being just a 5-minute walk from the village center.

How close is the hotel to the nearest cable car for skiing?

10 June 2025

The Sunegga cable car is conveniently located just a minute's walk from the hotel, providing easy access to the slopes.

What is the maximum number of guests allowed in double or twin rooms, particularly for children?

18 July 2025

Double rooms can accommodate a maximum of 2 guests. If traveling with children, consider the 'Sweet Matterhorn' or 'Pool Position Spa' rooms, which can host up to 4.

Is there a laundry service or self-service laundry available for guests during their stay?

3 August 2025

The hotel offers various laundry services for guests, but self-service laundry facilities are not available.